Lockton Pulse can provide digitally-led insurance solutions to a broad range of industry partners*, from clubs and associations to franchises. Grow your membership.

A win-win partnership

We work closely beside our valued client partners, driven by a shared purpose to deliver extraordinary results. Our goal never wavers – to drive exceptional growth through member engagement and loyalty. Although we are digitally driven with market-leading technology and digital capabilities that drive effective customer experiences, we provide each of our partners with a dedicated Client Relationship Manager who works closely with you and serves your needs.

Tailored for success

We create bespoke insurance solutions for our partners to address their specific needs and goals.

A collaborative partnership

We work closely with our partners to build strong, strategic outcomes. 

Smart digital… Anytime, anywhere

Our market leading customer-centric digital capabilities and solutions can enable greater operational efficiencies, and provide seamless and accessible quote-to-purchase and renewal experiences.

Unrivalled service

We go above and beyond, exceeding the expectations of our valued partners, in every way we can. 

Benefit

Deeper member engagement and loyalty, driven by strong, strategic partnerships.

Benefit

Market-leading risk and insurance solutions powered by technology and experience.

Benefit

Competitive product offerings that challenge the status quo.

Lockton experience & trust

While Lockton Pulse is a forward-thinking business harnessing market-leading digital technology, our roots run deep into the past. We tap into decades of experience and knowledge from Lockton, the world’s largest privately owned risk and insurance brokerage. 

Lockton Companies Australia

  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9
+

years presence and delivering member-based groups and SMEs risk and insurance solutions globally

  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9
%

client retention rate in Australia

  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9 0
  1 2 3 4 5 6 7 8 9 0
+

Lockton clients in Australia and New Zealand

Our approach

Together for better 

We believe that the best results are driven through collaboration. We work with our partners to better understand their needs and to achieve long-term sustainable growth.

Our years of experience in insurance, risk exposure and program design allow us to develop a range of risk and insurance fixes.

We invest the time to develop a range of mutual-commercial outcomes to help enable long-term sustainable growth for our partners. 

We work with our partners to drive greater member engagement and loyalty through education and communication.

Our smart digital online experiences are designed around a customer-centric approach to deliver insurance solutions and options with ease and efficiency.

We see where you’re coming from 

With more than 35+ years of experience partnering with more than 125 groups across a range of SME industries and sectors, we’re well-placed to understand organisations like yours.

Tailored for you

We implement and manage effective, affordable insurance solutions for groups of all shapes and sizes. 

Experience that counts

We’ve spent over 35 years partnering with buying cooperatives, franchisee groups, associations, and not-for-profits.

Small business experts

We have a proven track record working with small business owners nationwide and globally, achieving enviable growth results and customer satisfaction.

A deeper understanding

Our experience means that we understand the unique nature of the relationship between member-based organisations, buying cooperatives and their members/clients.

Risk-averse management

We fully appreciate the vicarious risks faced by organisations, single business owners, and buying cooperatives. 

A direct connection

We’re hands-on, working directly with your members or clients across all facets of underwriting, administration, and service.

How we do it

How we partner with you 

At Lockton Pulse, we’ve always loved the challenge of a new adventure. This is why we view each of our unique partnerships with the spirit of curiosity and discovery.

Growing together

We create a strategic partnership to drive growth, retention, and customer satisfaction. 

Human-centric digital

From purchase to renewal, our digital technology platforms and capabilities deliver a simply better customer experience.

A proven record

For more than three decades we have grown successful partnerships for a range of member-based organisations across a range of sectors and industries.

Results-driven client or member engagement

We deliver a range of tools and resources that help inform your members or clients about key risk mitigation strategies, gauge their feedback and deliver a range of value-added benefits to our partners.

Why us?

Why us? 

Because we’re passionate about delivering sustainable growth outcomes for our partners while making insurance human and intuitive. 

We make it our mission to discover everything we can about your organisation, and the needs of its clients and members. With this knowledge, we can deliver a value-adding service.

We love to collaborate, so we’ll work closely with you to implement a growth-driven strategy that provides choice, informed decision-making, and insights on risk and insurance trends. 

We don’t just talk the talk. We’re committed to providing a service with best-in-class practices that result in effective member engagement and impressive growth outcomes. 

We never rest on our laurels. We are always reviewing and measuring our success to gain valuable insights so we can evolve, enhance and build on our partnership with you. 

Our Team

Meet our changemakers

Our stellar team is curious and informed, leading the way with intelligence and insight. Each individual provides a unique perspective and contribution to our business and yours.

Tanya Dasgupta

Head of Affinity Solutions, Lockton Pulse, Pacific

Annie S Pathania

National Manager, Affinity Partnerships and Distribution, Lockton Pulse, Pacific

Patrick Moore

General Manager, Growth and Client Strategy, Lockton

Andrew North

Head of Marketing, Lockton

Reach out

We’re people and we’d love to hear from you.

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*The term ‘Partner’ is used to describe how Lockton works in a collaborative way with clients and third parties. It is not intended to convey the legal definition of joint management or operation of a business.

© 2024 Lockton Companies Australia Pty Ltd (Lockton). ABN 85 114 565 785 | AFSL 291 954 | All rights reserved.


The information provided on this website is general information only and does not take into account your objectives, financial situation or needs. Lockton trading as Lockton Pulse is not the insurer of any insurance products offered. While the content contributors have taken reasonable care in compiling the information presented on this website, Lockton Pulse does not give any warranty, representation or assurance, either express or implied, as to the completeness, accuracy or otherwise, of the information. The information is not intended to be interpreted as advice on which you should rely and may not be, and does not purport to be, all of the information relevant to your objectives, financial situation or needs. You should have regard for your objectives, financial situation and needs, and obtain professional or specialist advice before you take, or refrain from taking, any action based on the information contained on this website. Terms, conditions, limits, and exclusions may apply. For full details refer to the specific insurance policy wordings and/or Product Disclosure Statements available from Lockton Pulse upon request via enquiries@locktonpulse.com.

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